CHAPTER 6
(Exception
Handling)
272.
If the
fingerprint captured is not of the requisite quality, the operator would make a
reasonable number of attempts to capture the biometrics of the resident.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
273.
If an
enrollee is unable to give biometrics due to loss of fingers, this is a/an
_____________ and needs to be handled thus.
1.
Iris capture
2.
Biometric update
3.
Consultation
4.
Exception
Ans:- 4. Exception
274.
If
capturing Iris image is not possible due to bandage across one or both eyes,
the same has to be recorded in the system by the operator.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
275.
If the
resident has applied mehendi on her hand, the fingerprint image has to be
captured normally.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
276. While handling fingerprint
images, if the finger/s is/are ________________, the same has to be noted in
the data as provided in the software.
1.
Missing
2.
Amputated
3.
Bandaged
4.
All of the given options
Ans:- 4. All
of the given options
277. If the operator is not
able to capture facial image because of the poor light, the operator should
move the enrolment station to a location in the room with better light.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
278.
If the
bandaged finger of the applicant has to be captured for fingerprint image, the
operator should _________________.
1.
Crop the bandage in the image
2.
Capture the fingerprints of the remaining fingers
3.
Capture the image of bandaged finger separately and other fingers
separately and group both the images
4.
All of the given options
Ans:- 2. Capture
the fingerprints of the remaining fingers
279. If standard images of the
fingerprints are not possible for an enrollee due to dryness, the operator
should politely ask the enrollee to wash his face.
1.
TRUE
2.
FALSE
Ans:- 2. FALSE
280.
The
operator would make a reasonable number of attempts to capture the biometrics
of the resident if the fingerprint captured on the platen is not of the
requisite quality.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
281.
If
capturing Iris image is not possible due to any deformity or disease, the
operator should ask the resident to get the eyes operated.
1.
TRUE
2.
FALSE
Ans:- 2. FALSE
282.
For
enrolment of resident with biometric exception, operator should mandatorily
capture _________________.
1.
Both hands (open palms facing the camera) in an exception photo
2.
Face photo with open eyes (if possible) in an exception photo
3.
None
4.
Both 1 and 2
Ans:- 4. Both
1 and 2
283.
Raju is
unable to open his eyes properly for capturing iris image. What can the
operator do in this case?
1.
Warn Raju to open his eyes wide
2.
Take the help of a lady volunteer
3.
Help the enrollee to open the eyes with the help of your own hands
4.
All of the given options
Ans:- 4. All
of the given options
284.
After
repeated attempts, Devi's fingerprints could not be captured with the desired
quality. In that case, _____________ can be done.
1.
Provide a wet sponge or towel available in the centre
2.
Tell the enrollee to wash her hands as they are greasy
3.
Take her thumb impression and then fingerprint
4.
Apply pressure on her hands
Ans:-- 1. Provide a wet sponge or towel available in the
centre
285.
If the
resident has extra finger or fingers, the operator needs to ignore the extra
finger.
1.
TRUE
2.
FALSE
Ans:- 2. TRUE
286. If the finger or iris of
the resident has temporary damage and it is not possible to capture the
biometrics, the operator will record it in exceptions.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
287.
If the
enrollee is unable to flatten the fingers, the operator can ________________.
1.
Take the enrollee’s permission and then assist him
2.
Try to obtain fingerprints to the extent that the enrollee is able
to flatten
3.
Move to the next set of fingerprints of the other hand or two
thumbs
4.
All of the given options
Ans:- 4. All
of the given options
288. If the enrollee is unable
to give biometrics due to __________________, this is exception and needs to be
handled thus.
1.
Injury
2.
Amputation of fingers or hands
3.
Problems related to eyes
4.
All of the given options
Ans:- 4. All of the given options
289.
If the
enrollee has only one eye and capturing of iris image is not possible, then the
operator should _____________.
1.
Ask the enrollee to wear lens
2.
Record the same in the system
3.
Politely ask the enrollee to wash the eyes
4.
Ask the enrollee to tie a bandage on the other eye
Ans:- 2. Record
the same in the system
290.
Biometric
confirmation of fingerprints, iris and photograph are mandatory for any
demographic update at Enrolment Centre.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
291. If the operator is not
able to capture both eyes at a time due to squint or disoriented eyes, the
operator can recapture the iris image.
1.
TRUE
2.
FALSE
Ans;- 1. TRUE
292.
The hands
of the enrollee are dry and the equipment is unable to capture the
fingerprints. The operator can ________________.
1.
Politely ask the enrollee to wash the hands
2.
Politely ask the enrollee to wipe the hands with a cotton cloth
3.
Tell the enrollee that his hands are rough and dry and hence
fingerprints cannot be captured
4.
Both 1 and 2
Ans:- 4. Both
1 and 2
293. If capturing Iris image is
not possible due to absence of one or both eyes, the operator should record the
same in the system.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
294. If the enrollee has
amputated fingers,
1.
The backdrop should be preferably placed against an opaque
wall/partition
2.
No flash is to be used
3.
Assistance may be provided to the enrollee to stand straight
4.
The fingerprints of remaining fingers are captured by the operator
Ans:- 4. The
fingerprints of remaining fingers are captured by the operator
295.
If the
enrollee is unable to sit in correct position because of old age, it is a
general exception.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
296.
If the
fingerprint captured is not of the requisite quality, the operator should crop
the image.
1.
TRUE
2.
FALSE
Ans:- 2. FALSE
297. If the enrollee is not
able to give complete set of biometrics as required by UIDAI, the reasons are
considered as exceptions.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
298.
If a
resident has an extra finger, the operator needs to assist the resident in the
fingerprint capture to avoid capture of the extra finger.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
299.
The
operator would make a reasonable number of attempts to capture the biometrics
of the resident if the ___________ captured on the platen is not of the
requisite quality.
1.
Iris
2.
Fingerprint
3.
Facial image
4.
Forehead
Ans:- 2. Fingerprint
300. If capturing Iris image is
not possible due to non-existence of one or both eyes, the operator should
__________________.
1.
Ask the resident to undergo eye operation
2.
Open the eyes of the resident and auto capture
3.
Auto focus the device
4.
Record the same in the system
Ans:- 4. Record
the same in the system
301. If the enrollee is not able
to keep self in correct posture for reaching biometric instruments or for
photograph due to old age or sickness, this is an exception in handling
fingerprint image capture.
1.
TRUE
2.
FALSE
Ans:- 2. FALSE
302.
If the
capture of both eyes at a time is not possible due to squint or disoriented
eyes, the operator may attempt to __________________.
1.
Auto capture
2.
Auto focus
3.
Recapture
4.
Request the resident to open their eyes wide
Ans:-3. Recapture
303.
Rama Devi
is a 42-year-old daily wage labourer. While collecting her biometric data, the
operator notices that the quality of her fingerprints are not good enough. He
makes repeated attempts to capture her fingerprints but is faced with the same
result. What can be done in that situation?
1.
Operator can flatten Rama Devi’s fingers on the platen
2.
Operator can ask women operators or volunteers to flatten Rama
Devi's fingers
3.
Tell her seriously that she needs to flatten fingers by herself
4.
Both 1 and 2
Ans:- 3. Operator can ask women operators or volunteers to
flatten Rama Devi's fingers
304.
Veeraiah
is an elderly person aged about 50 years. He was not in a position to keep
himself in correct posture for reaching biometric instruments or for photograph
due to sickness. How can the operator capture biometric data of Veeraiah?
1.
Operator can move the equipment close to the enrollee
2.
Move the enrollment station to a location in the room with better
light
3.
Request the resident politely if he can get any attendee from his
home
4.
Place the backdrop against an opaque wall/partition
Ans:- 1. Operator can move the equipment close to the enrollee
305. If the iris or finger of the resident has
temporary damage and it is not possible to capture the biometrics, the operator
will record it in exceptions.
1.
TRUE
2.
FALSE
Ans:- 1. TRUE
306.
Anusha
needs to attend her cousin's wedding tomorrow and she has applied mehendi on
her hands. How can the operator handle capturing Anusha's fingerprint image?
1.
Ask her to come after a week after the mehendi goes off
2.
Capture as normal
3.
Ask her to rub her hands with a moistened cloth
4.
Apply anti-mehendi gel on her palm and capture the image
Ans:- 2. Capture
as normal
307.
If the
operator is not able to capture facial image because of the poor light, which
is an actionable feedback, then the situation has to be handled by
_______________.
1.
Using the generator back-up to improve lighting
2.
Move the enrolment station to a location in the room with better
light
3.
Place the backdrop against an opaque wall/partition
4.
All of the given
Ans:- 4. All
of the given
308.
If the
finger or iris of the resident has temporary damage and it is not possible to
capture the biometrics, the operator will record it in _____________.
1.
To be captured later
2.
Consultation
3.
Exceptions
4.
Biometric updated
Ans:- 3. Exceptions
309.
Which of
the following comes under general exception?
1.
Squint or disoriented eyes
2.
Hands blackened due to mehendi
3.
Unable to sit in correct position because of old age
4.
Unable to keep head or torso still and vertical
Ans:- 3.
Unable to sit in correct position because of old age
310.
Rangaiah
is a woodcutter and while cutting trees, he hurt his index finger and it has
been bandaged. How can the operator handle the fingerprint image capture?
1.
Provide assistance by holding him to stand in a correct position
2.
The operator should capture the fingerprints of remaining fingers
3.
Remove the bandage, capture the fingerprint and re-tie the bandage
4.
Capture the fingerprints till nails and palm and on the other
hand, normal fingerprint
Ans:- 2. The operator should capture the fingerprints
of remaining fingers
311.
An
enrollee will not be in a position to give complete set of biometrics as
required by UIDAI because of the reason/reasons like _____________________.
1.
Injury
2.
Amputation of fingers or hands
3.
Problems related to eyes
4.
All of the given
Ans:- 4. All
of the given
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