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CHAPTER 7 - Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

 



CHAPTER 7

(Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment )

312. Identify the error type in the given image.

 

 

1.         Possible Age – Photo Mismatch

2.         Possible Gender- Photo Mismatch

3.         Poor Quality Photograph/ Incorrect Photo

4.         Photo of Photo

 

Ans:- 1. Possible Age – Photo Mismatch

 

313. Identify the error type in the given image.

 

1.         Poor Quality Photograph/ Incorrect Photo

2.         Possible Error in Name and Address

3.         Relationship Error

4.         Possible Error in Name and Address Transliteration

 

Ans:- 4. Possible Error in Name and Address Transliteration

 

314. Identify the error type in the given image.

 

 

1.         Relationship Error

2.         Incomplete Address

3.         Possible Error in Name and Address Transliteration

4.         Photo of Photo

 

Ans:- 1. Relationship Error

 

315. Identify the error type in the given image.

 

 

1.         Relationship Error

2.         No Exception Available in Exception Photo

3.         Photo of Photo

4.         Incomplete Address

 

Ans:- 3. Photo of Photo

 

 

 

316. Identify the error type in the given image.

 

 

1.         Poor Quality in Exception Photo

2.         No Exception Available in Exception Photo

3.         Object in Exception Photo

4.         Photo of Photo in Exception Photo

 

Ans:- 2. No Exception Available in Exception Photo

 

317. Identify the error type in the given image.

 

 

1.         Relationship Error

2.         Object in Exception Photo

3.         Both Photo of different Person

4.         Exception Photo not as per guidelines

 

Ans:- 2. Object in Exception Photo

 

318. Identify the error type in the given image.

 

 

1.         Relationship Error

2.         Object in Exception Photo

3.         Both Photo of different Person

4.         Exception Photo not as per guidelines

 

Ans:- 3. Both Photo of different Person

 

319. What is a relationship error?

1.         When there is a mismatch in father's and daughter's address

2.         When the given relationship in the address section is not matching with given Gender or Photograph of the resident

3.         When the facial features of members in a family are not matching

4.         When a woman mentions her ex-husband's name in her Aadhaar

 

Ans:- 2. When the given relationship in the address section is not matching with given Gender or Photograph of the resident

 

320. How do you identify an incomplete address?

1.         If less than three locations are given

2.         If landmark is not given

3.         If street number is not mentioned

4.         If the office address is not given

 

Ans:- 3. If less than three locations are given

 

 

321. Which of the following is considered as fraud?

1.         If incomplete address is entered

2.         Incorrectly entering the age of the resident

3.         Taking photo of photo

4.         Capturing a blurred photo

 

Ans:- 3. Taking photo of photo

 

322. A resident admires one of the Bollywood celebrities. He requests the operator to attach celebrity's image in his Aadhaar rather than his photo. Can the operator agree to the resident's request?

1.         Yes

2.         No

 

Ans:- 2. No

 

323. An exception photo in enrolment image shows no exceptions. Which of the following options should the operator mark?

1.         No missing fingers

2.         No exception available in exception photo

3.         All the features are fine

4.         No exceptions observed

 

Ans:- 2. No exception available in exception photo

 

324. Which of the following options will you check in case you of an object in place of exception photo?

1.         Object in exception photo

2.         Both Photo of different Person

3.         Exception Photo not as per guidelines

4.         Poor Quality in Exception Photo

 

Ans:- 1. Object in exception photo

 

325. Which of the following is an Photo of Photo error? I. Hard copy of photo II. Photo on a monitor III. Photo on a mobile device IV. Photo on magazine

1.         Only I

2.         I, II and III

3.         II and III

4.         All the given options

 

Ans:- 4. All the given options

 

326. Which of the following is considered as photo of photo error?

1.         A person giving his selfie

2.         A person capturing another person who is taking a photo

3.         The operator allowing a photographer to take the resident's photo

4.         A person's photo is captured without that person being physically present

 

Ans:- 4. A person's photo is captured without that person being physically present

 

327. Which of the following type of photo is marked as 'Poor quality in exception photo'?

1.         A photo with poor visibility

2.         A photo with object

3.         A photo which shows exceptions

4.         A photo which shows person without exception

 

Ans:- 1. A photo with poor visibility

 

 

328. Which of the following photos would mark as 'Exception photo not as per guidelines'?

1.         A photo which shows exceptions

2.         A photo where the person is looking down

3.         A photo which shows person without exception

4.         A photo with poor visibility

 

Ans:- 2. A photo where the person is looking down

 

329. Shanthi is a 65 year old woman. Due to her ill health, she is unable to come to the enrolment center to get enroled for Aadhaar. Her son gets her passport photograph which can be captured as her photo for Aadhaar. Is it acceptable to take the photo of photo in such scenarios?

1.         Yes, as the resident cannot come to the enrolment center

2.         No, as photo of photo is a grave critical error and indicates fraud

 

Ans:- 2. No, as photo of photo is a grave critical error and indicates fraud

 

330. Rakesh is an enrolment operator. He sometimes asks one of the residents to capture the pictures while he enters the details into the system. IS this acceptable?

1.         No, as the phot should be clicked by enrolment operator only

2.         Yes, resident can capture the image and operator should ensure that the clarity is good

 

Ans:- 1. No, as the phot should be clicked by enrolment operator only

 

331. As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked either by the enrolment operator or by the resident.

1.         TRUE

2.         FALSE

 

Ans:- 2. FALSE

 

332. An exception photo shows an image of a person looking to the left side. What type of error is this?

1.         Poor Quality in Exception Photo

2.         No Exception Available in Exception Photo

3.         Exception Photo not as per guidelines

4.         Photo of Photo in Exception Photo

 

Ans:- 3. Exception Photo not as per guidelines

 

333. A photo shows image of a 26 year old woman and her exception photo shows image of another 26 year old woman with 4 fingers on her right hand. What type of error is this?

1.         Object in exception photo

2.         Both Photo of different Person

3.         Exception Photo not as per guidelines

4.         Poor Quality in Exception Photo

 

Ans:- 2. Both Photo of different Person

 

334 .A photo shows image of a 45 year old man and his exception photo shows the same man without one hand. Also, the face in the exception photo is not clear. Which of the following errors will you mark?

1.         Both Photo of different Person

2.         Exception Photo not as per guidelines

3.         Poor Quality in Exception Photo

4.         No Exception Available in Exception Photo

 

Ans:- 3. Poor Quality in Exception Photo

 

 

335. The name of the resident shows Jasmine, which is also the name of a flower. Is this an error?

1.         Yes, as Jasmine is name of a flower

2.         No, as Jasmine can be a female resident's name

 

Ans:- 2. No, as Jasmine can be a female resident's name

 

336. You see an image of woman who could be up to 20 years of age. However, the age mentioned is 55 years. What action will you take in such situation?

1.         Mark it as 'Possible Age – Photo mismatch' error

2.         Simply reject the card

3.         Report it to your superior

4.         Ignore the error as some 50 year olds may look as young as 20 year old

 

Ans:- 1. Mark it as 'Possible Age – Photo mismatch' error

 

337. While verifying the details, you find that in the address the title is given as W/O Ravinder Reddy. However, the picture is of a 10 year old girl. What action will you take in such situation?

1.         Mark it as 'Relationship error'

2.         Simply reject the card

3.         Report it to your superior

4.         Ignore the error

 

Ans:- 1. Mark it as 'Relationship error'

 

338. As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked by the enrolment operator only.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

339. Which of the following refers to 'Possible Error in Name & Address transliteration' error?

1.         When there is an error in the address

2.         When the name and address is not given in local language

3.         When the address written in local language and in English are not matching

4.         When you do not recognise the name of the city the resident resides in

 

Ans:- 3. When the address written in local language and in English are not matching

 

340. Which of the following errors should be marked if the image in the photo is a chair?

1.         Human photo missing

2.         Unidentified object

3.         Person missing

4.         Its not an error

 

Ans:- 1. Human photo missing

 

341. A biometric capture shows only 4 finger prints and the exception photo shows his hands with four fingers but his face is not clear. Is the exception photo acceptable?

1.         Yes, as the person the exception is shown

2.         No, as the exception photo should have the clear photo of his hands and face

 

Ans:- 2. No, as the exception photo should have the clear photo of his hands and face

 

 

 

342. A biometric capture shows only 3 finger prints and the exception photo has the face of the person with no left ear. Is the exception photo acceptable?

1.         Yes, as the person has no left ear

2.         No, as the exception photo should have the photo of his hands

 

Ans:- 2. No, as the exception photo should have the photo of his hands

 

343. An enrolment is considered as 'No Exception Available in Exception Photo' error when the image of the resident shows no exception, however it has marked as exception.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

344. An enrolment is considered as 'Object in Exception' error when there is another person in the exception photo.

1.         TRUE

2.         FALSE

 

Ans:- 2. FALSE

 

345. When the exception photo is not clear, then you should increase the brightness and accept the photo.

1.         TRUE

2.         FALSE

 

Ans:- 2. FALSE

 

346. When the photo and exception photo are same, then it is _______________.

1.         No Exception Available in Exception Photo error

2.         Exception Photo not as per guidelines error

3.         Poor Quality in Exception Photo error

4.         Not an error

 

Ans:- 2. Exception Photo not as per guidelines error

 

347. You find that resident's photo is different from the one given in the exception. What action will you take in such situation?

1.         Mark it as 'No exception available in exception photo' error

2.         Mark it as 'Incomplete Address' error

3.         Mark it as 'Both photo of different person' error

4.         Mark it as 'Possible Error in Name and Address' error

 

Ans:- 3. Mark it as 'Both photo of different person' error

 

348. Which of the following refers to 'Both Photo of different person' error?

1.         When the resident's photo and his exception photo is mismatching

2.         When the exception photo shows an object

3.         When the name and the gender of the person are mismatching

4.         When both the photos show no exceptions

 

Ans:- 1. When the resident's photo and his exception photo is mismatching

 

 

 

 

 

349. You find that the photo in the given image is dark. What action will you take in such situation?

1.         Mark it as 'No exception available in exception photo' error

2.         Mark it as 'Poor Quality' error

3.         Mark it as 'Image not clear' error

4.         Mark it as 'Mismatch in the photo' error

 

Ans:- 2. Mark it as 'Poor Quality' error

 

350. If the quality and visibility of the exception photo is poor, then it should be marked as 'Poor Quality in Exception Photo'.

1.         True

2.         FALSE

 

Ans:- 1. True

 

351. If only one side of the exception photo is clearly visible and the other side is shaded, then it is considered as Photo of Photo error.

1.         True

2.         FALSE

 

Ans:- 2. FALSE

 

352. You find that the exception photo of the resident is not clear. What action will you take?

1.         Accept and mark it as 'Photo of photo' error

2.         Reject and mark it as 'Poor Quality in Exception Photo' error

3.         Rectfiy the photo clarity using photo rectification software

4.         Escalate the issue to your superior

 

Ans:- 2. Reject and mark it as 'Poor Quality in Exception Photo' error

 

353. Photo of Photo' error is marked when enrolment of a resident is done without capturing the live picture of the resident.

1.         True

2.         FALSE

 

Ans:- 1. True

 

354. If the residents photo has been captured by Enrolment operators with Tourist place, than it will get rejected under Poor Quality Photo

1.         True

2.         FALSE

 

Ans:- 1. True

 

355. You find that there are no exceptions in the exception image. What would you do in such case?

1.         Accept and mark it as 'No Exception available in the exception photo' error

2.         Reject and mark it as 'No Exception available in the exception photo' error

3.         Accept and delete the photo without exception

4.         Escalate the issue to your superior

 

Ans:- 2. Reject and mark it as 'No Exception available in the exception photo' error

 

356. The exception photo does not show the image of the resident. What type of error is this?

1.         Object in exception photo

2.         Both Photo of different Person

3.         Exception Photo not as per guidelines

4.         Poor Quality in Exception Photo

 

Ans:- 1. ect in exception photo

 

357. You find that the name of the city does not belong to the State. What would you do in such situation?

1.         Correct the name of the City and accept the details

2.         Mark it as 'Possible Error in Name and Address' error

3.         Inform the operator to correct the issue

4.         Escalate the issue to your superior

 

Ans:- 2. Mark it as 'Possible Error in Name and Address' error

 

358. Possible Error in Name & Address is marked when address is not matching with the city or State given.

1.         TRUE

2.         FALSE

 

Ans:- 1 . TRUE

 

359. An exception photo has the person showing his hands. You find that there are no exceptions in the photo. What action will you take in such cases?

1.         Correct the name of the City and accept the details

2.         Mark it as 'No exception available in exception photo' error

3.         Inform the operator to correct the issue

4.         Escalate the issue to your superior

 

Ans:- 2. Mark it as 'No exception available in exception photo' error

 

360. The exception photo shows image of a person with one eye covered. Will you accept or Reject this image?

1.         Accept

2.         Reject

 

Ans:- 2. Reject

 

361. You find that the City and the State are not matching. What action will you take in such situation?

1.         Possible Gender- Photo Mismatch

2.         Incomplete Address

3.         Possible Age – Photo Mismatch

4.         Possible Error in Name and Address

 

Ans:- 4. Possible Error in Name and Address

 

362. The name of the city in English and in local language are not matching. However, all the other details are right. What would you do in such situation?

1.         Correct the name of the City and accept the details

2.         Inform the operator through mail about the error

3.         Mark it as 'Possible Error in Name/Address Transliteration' error

4.         Escalate the issue to your superior

 

And:- 3. Mark it as 'Possible Error in Name/Address Transliteration' error

 

363. Possible Error in Name/Address Transliteration error is there is a mismatch in name and address given in local language and in English.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

364. If the name in the enrolment details is a slang, the same should be rejected.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

365. One of the exception photo shows a picture of deity. What should you do in such case?

1.         Accept the details

2.         Send a mail to operator to click the right picture

3.         Mark it as 'Human photo missing' error

4.         It is not an error

 

Ans:- 3. Mark it as 'Human photo missing' error

 

366. Which of the following is considered as 'Human photo missing' error?

1.         If the photo shows a person without exception

2.         If the photo shows an object

3.         If the photo is not clear

4.         If the photo is blurred

 

Ans:- 2. If the photo shows an object

 

367. Which of the following elements in the exception photo are not acceptable? I. Photo of Photo II. Celebrity Photo III. Web cam logo IV. Photo of animal V. Photo of the resident showing the exceptions

1.         II and III

2.         II, III and IV

3.         I, II, III and IV

4.         All the given options

 

Ans:- 3. I, II, IIIऔर IV

 

368. During enrolment process, a resident can help the operator by clicking the photos of other residents.

1.         TRUE

2.         FALSE

 

Ans:- 2. FALSE

 

369. A resident should be present physically at the Aadhaar enrolment center to give his enrolment details.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

370. A resident approaches you stating that his father is ill and unable to come to the center to give his details. What should you do in this case?

1.         Ask the resident to get his father enroled once after he gets well

2.         Ask the resident to bring the father's demographic and biometric details

3.         Tell him that you cannot help him in such cases

4.         Escalate the issue to your superior

 

Ans:- 1. Ask the resident to get his father enrolled once after he gets well

 

 

 

 

371. In case of village, the address section should have:

1.         Village

2.         Block and town

3.         State and Pincode

4.         All the given options

 

Ans:- 4. All the given options

 

372. In case of City, the address section should have :I. House number II. Colony/locality III. Area IV. City V. State VI. Pin code

1.         I, II, III and IV

2.         I, III, IV, V

3.         I, II, IV and VI

4.         All the given options

 

Ans:- 4. All the given options

 

373. If the address section does not have Pin code then, the error that you should mark is 'Incomplete Address'.

1.         TRUE

2.         FALSE

 

Ans:- 1. TRUE

 

374. Which of the following errors should be marked if there is mismatch in the relationship in the address section?

1.         Incorrect address

2.         Possible Relationship Mismatch

3.         Incorrect information

4.         Incomplete Address

 

Ans:- 2. Possible Relationship Mismatch

 

375. The address section shows D/O whereas the photo is of a 8 year old boy. What type of error is this?

1.         Possible Gender- Photo Mismatch

2.         Incomplete Address

3.         Possible Age – Photo Mismatch

4.         Possible Relationship Mismatch

 

Ans:- 4. Possible Relationship Mismatch

 

376. Tampered/ Other resident’s document, Aadhaar form/Enrolment Slip, Photo of Resident/Object/Animal picture attached as document would be considered as Fraud Documents resulting to blacklisting & FIR against the Enrolment operator.

1.         TRUE

2.         FALSE

 

Ans:- 1. True

 

377. Documents not uploaded/ blank document uploaded will lead to blacklisting & FIR against the Enrolment operator.

1.         TRUE

2.         FALSE

 

ANS:- 1. TRUE

 

378. All documents being uploaded on the day of enrolment should be valid & accepting expired/cancelled documents will lead to blacklisting & FIR against the Enrolment operator.

1.         TRUE

2.         FALSE

 

Ans:- 1. True

 

379. Photo & name of resident should be available on document being submitted for Proof of Identity. Any document issue by authorized person must have stamp over the photo attached .Not adhering to guidelines would lead to blacklisting & FIR against the Enrolment operator.

1.         TRUE

2.         FALSE

 

Ans:- 1. True

 

380. What action will be taken if an enrolment operator captures unparliamentarily / Abusive language?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

 

381. What can lead to Blacklisting of operator for one year and filing of FIR?

1.         Picture of God captured in place of resident photo

2.         Age Photo Miss match

3.         Poor Quality Photograph

4.         Incomplete Address

 

Ans:- 1. Picture of God captured in place of resident photo

 

382. What action will be taken if an enrolment operator enrolls an Adult as child?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

383. What action will be taken if an enrolment operator captures an Animal Photo/Photo of Diety/any other object in place resident photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

 

 

 

 

 

 

384. What action will be taken if an enrolment operator will capture Objects (Chair/Laptop/Wall/Table) Photo in place resident photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

385. What action will be taken if an enrolment operator will capture Animal Photo in place resident photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

386. What action will be taken if an enrolment operator would capture photograph of "photo" in place of live resident photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

387. What action will be taken if an enrolment operator during Biometric exception enrolment captures photograph of a different person in exception photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

388. What action will be taken if an enrolment operator during Biometric exception enrolment captures photograph of Objects(Chair/Laptop/Table/Poster) in exception photograph?

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Operator will be sent for training

4.         Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

Ans”- 4. Amount of Rs.1000 withheld per packet and for 1 or more cases in a month- Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

 

 

 

389. What action will be taken if Operator does errors like Poor Quality Photograph, Obvious Gender or Date of Birth Errors

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

4.         Operator will be Blacklisted for 1 year & FIR will be filed

 

Ans:- 3. Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

 

390. What action will be taken if the BE Exception photo is not captured by the operator as per guidelines

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

4.         Operator will be Blacklisted for 1 year & FIR will be filed

 

Ans:- 3. Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

 

391. What action will be taken against the Operator for incorrect biometric exceptions - eg - Full finger print or Iris recorded as missing/Photo of Photo / exception photo of a different person

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

4.         Operator will be Blacklisted for 1 year & FIR will be filed

 

Ans:- 3. Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

 

392. What action will be taken against the Operator for bad quality photo in exception photo or exception not visible in exception photo

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

4.         Operator will be Blacklisted for 1 year & FIR will be filed

 

Ans:- 3. Amount of Rs.25 withheld per packet and for more than 30 cases - Suspension for 6 months and more than 50 cases - Suspension for 1 year.

 

393. What action will be taken against the Operator accepts a fraudulent document

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         For 1 or more cases in a month - Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

4.         Operator will be Blacklisted for 1 year

 

Ans:- 3. For 1 or more cases in a month - Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

 

 

 

 

394. What action will be taken against the Operator scans a blank page as proof document

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         For 1 or more cases in a month - Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

4.         Operator will be Blacklisted for 1 year

 

Ans:- 3. For 1 or more cases in a month - Suspension for 1 year and more than 5 cases - Suspension for 5 year & FIR will be filed

 

395. What action will be taken against the Operator accepts an invalid document

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         For 30 or more cases in a month - Suspension for 6 months and more than 50 cases - Suspension for 1 year

4.         Operator will be Blacklisted for 1 year

 

Ans:- 30. For 30 or more cases in a month - Suspension for 6 months and more than 50 cases - Suspension for 1 year

 

396. What action will be taken against the Operator accepts document which does not match with the demographic details of the resident

1.         Waring letter will be issued

2.         Operator ID will get blocked for 72 hours

3.         For 30 or more cases in a month - Suspension for 6 months and more than 50 cases - Suspension for 1 year

4.         Operator will be Blacklisted for 1 year

 

Ans:- 30. For 30 or more cases in a month - Suspension for 6 months and more than 50 cases - Suspension for 1 year

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